Privacy Notice

This Privacy Notice for Tigertoes Farm describes how and why we might access, collect, store, use and/or share your personal information when you use tigertoesfarm.com, purchase any of our goods online, or engage with us in any related ways (e.g. sales, marketing or at events).

This policy is intended to help you understand your privacy rights and choices. We responsibly make decisions about how your personal information is processed when you use our website. If you do not feel comfortable with the terms and conditions of our Privacy Notice, we advise that you exit the website and call to inquire about alternative ways to purchase our products and services. If you have any questions or concerns, please contact us as indicated in the How to Contact Us section.

Information We Collect and Process

We collect personal information that you voluntarily provide when you set up an online account with us or contact us to request more information about our business, products, or services. The personal information we collect depends on the context of your interactions, services you request, choices you make, and the products and features you choose to use. The following describes the type of information we collect:

1. Personal information
   In order to process your requests for products or services, we may collect your name, phone number, email address, username, password, contact preferences, billing address, and debit/credit card numbers. However, we do not request or process sensitive information. All personal information that you provide to us must be true, complete and accurate. You must notify us of any changes to your personal information so that we can provide requested products and services to you in an accurate and timely manner.
2. Payment Data
   We may collect data necessary to process your payment, if you make purchases. Such data may include your payment instrument number and the security code associated with it. All payment data is handled and stored by WooPayments. You may review their privacy notice, here. Third-party credit card networks are responsible for protecting the privacy of their users/cardholders. Please review the privacy policy of the network responsible for processing your credit card payments.
3. Technical Information
   We automatically collect certain information when you visit our website. This information does not reveal your specific identity but may include device and usage information (such as your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical data). We use such information primarily to maintain the security and operation of our services and for internal analytics reporting. It is standard business practice to also collect information through cookies and similar technologies.
   • Cookies
     Basically, cookies enable us and third-party services to collect aggregated data for statistical purposes on how visitors utilize our website. We also collect cookies (simple text files that a website’s server stores on your computer or mobile device) to improve our users’ experience. They allow us to optimize our users’ experience when navigating our website. Cookies help us to identify if you have created an account with us and logged into it. However, it does not collect or store personal information, such as names and email addresses. Based on the analytical, functional and necessary cookies data we receive, we tailor our website to the choices you make so that your future visits are even better. You have the right to block or reject our website’s cookies. Click here to get more information about cookies and how to delete them from your computer or mobile device.

How We Collect Your Information

We process your information to provide, improve and administer our services; communicate with you; offer security and deter fraud; and comply with law. We may also process your personal information for a variety of reasons, depending on how you interact with us and our services. Those reasons include the following:

1. To facilitate and manage your user account. We may process your information so you can create and log in to your account successfully.
2. To deliver and facilitate services that you request.
3. To respond to your inquiries and offer support.
4. To send administrative information to you. We may send you details about our products or services, changes to our terms and policies, or other important information.
5. To fulfill or manage your order (which includes processing payments, returns, or exchanges) and schedule farm tours.
6. To send you marketing and promotional communications. You may opt out of our marketing emails at any time.
7. To evaluate and improve our services, products, marketing and your experience. The user information we collect helps us identify usage trends; determine the effectiveness of promotional campaigns; and evaluate how to improve our services, products, marketing and user experience.

How We Use and Share Your Personal Information

We may disclose your personal information with our service providers; for our own business purposes; and for internal research and technology development only. However, we do not sell your personal information to third parties for business or commercial purposes.

How Long We Keep Your Personal Information

We only keep your personal information for as long as it is necessary for purposes outlined in this Privacy Notice, unless a longer retention is required or permitted by law (such as tax, accounting, or other legal requirements). We are not required to keep your personal information if you no longer hold an account with us. We will delete your personal information when we no longer have a legitimate need to process it. If it is impossible to do so at the time, because your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from further processing until deletion is possible.

Information Collected From Minors

We do not knowingly collect, solicit data from or market information from children under 18 years of age. We also do not sell such information. We assume that users of our services are of legal age. By using our services, you present that you are at least 18 years old or that you are the parent or guardian of a minor whom you have given consent to use of our products or services. If we discover that we have unknowingly collected personal information from a user under age 18, we will immediately deactivate the account and take reasonable measures to delete the data from our records. If you become aware of any data we may have collected from a child under age 18, please notify us at tigertoesherbsandteas@gmail.com.

Your Rights to Privacy and Personal Information

You have the right to review, change or terminate your user account at any time. If we rely on your consent to process your personal information, which may be expressed or implied depending on the applicable law, you have the right to withdraw it at any time. You can withdraw your consent for us to use your personal information by contacting us.

If you receive marketing or promotional communications from us, you may unsubscribe at any time by clicking on the “unsubscribe” link in emails or replying “STOP” or “UNSUBSCRIBE” to any SMS messages we send to you. You may also email us to request your removal from Tigertoes Herbs and Teas marketing lists. However, we may still send you service-related messages that are necessary for us to manage your account, respond to service requests, or for other nonmarketing purposes.

Based on applicable laws of your country and state of residence in the U.S., you may have the right to request access to the personal information we collect from you; details about how we have processed it; correct inaccuracies; or deletion of your collected data. You may also have the right to withdraw your consent to our processing your personal information. These rights may be limited in some circumstances by applicable law. Under certain U.S. data protection laws, you can designate an authorized agent to make a request on your behalf. However, we may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf, according to applicable laws. Submit a request to review, update, or delete your personal information.

How to Contact Us

If you have questions or comments about this notice, you may email us at tigertoesfarm@gmail.com or mail a letter to:

Tigertoes Farm/Tigertoes Herbs and Teas
3821 Williamson Road
Fort Myers, FL 33905